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Privacy policy

Last Updated: November 5, 2025


1. INTRODUCTION

This Privacy & Cookie Policy (“Policy”) explains how [company name], located at [company address] (“Company,” “we,” “us,” or “our”), collects, uses, stores, and protects personal data when you use the Cleverthron platform at:

https://cleverthron.com
(the “Platform”).

By using the Platform or creating an account, you agree to the practices described in this Policy.
If you do not agree, stop using the Platform.


2. DATA WE COLLECT

We collect only the data necessary to operate the Platform, provide Services, maintain security, comply with legal regulations, and improve user experience.

2.1 Personal Information Provided by User

We may collect personal information when you:

  • create an account, log in, or update account details,

  • purchase Throns or request a refund,

  • contact customer support or submit feedback.

Personal information may include:

  • your full name or business name,

  • your email address,

  • billing information such as country or VAT-related data (for invoices),

  • payment confirmation details (handled by secure third-party providers).

We never store full credit card numbers.

2.2 Automatically Collected Technical Information

When browsing or using the Platform, we may collect:

  • IP address and general location (city / country),

  • browser type, device type, operating system,

  • login timestamps, access logs, and security logs,

  • usage metrics (pages visited, clicks, session duration).

2.3 Data Related to Platform Use

To operate AI features, we may store:

  • the prompts you enter,

  • generated output,

  • Thron purchase and usage history,

  • platform performance logs (for technical diagnostics).

You may request deletion of stored prompts and generated content.


3. HOW WE USE YOUR DATA

Personal data is processed only for legitimate and lawful purposes, including:

  • providing and managing access to the Platform and its features,

  • personalizing user experience (language preference, interface settings),

  • improving AI accuracy, reliability, and performance,

  • detecting fraud and enforcing Terms of Use,

  • communicating updates (policy changes, system announcements).

We do not sell or rent personal information to advertisers or third parties.


4. LEGAL BASIS FOR PROCESSING (GDPR)

If you are located in the EU/EEA, we process your data under:

  • Performance of a contract - to operate the Platform and deliver Services.

  • Compliance with legal obligations - accounting, VAT, fraud prevention.

  • Legitimate interest - platform improvement and security monitoring.

  • Consent - required for non-essential cookies and analytics tracking.


5. DATA STORAGE & RETENTION

We retain data only as long as required to deliver services or meet legal requirements.

Examples:

  • Account data: retained until deletion request,

  • Payment records: stored for 7 years (legal obligation),

  • Prompt/output history: deleted upon account deletion unless legally required to retain.


6. USER RIGHTS (GDPR & OTHER REGULATIONS)

Users can:

  • request access to their personal data,

  • correct inaccurate personal data,

  • request deletion (“Right to be forgotten”),

  • request restriction of processing,

  • export personal data,

  • withdraw consent for data processing (e.g., analytics cookies).

To exercise rights, contact: [contact email]


7. COOKIES & TRACKING TECHNOLOGIES

Cookies are small text files stored on your device to improve performance and user experience.

7.1 Types of Cookies Used

  • Essential cookies - required for login and platform functionality.

  • Analytics cookies - track usage and improve performance.

  • Preference cookies - store user interface preferences.

7.2 Cookie Consent Banner

Upon first visit, a cookie banner will allow you to accept, decline, or customize cookie preferences.

7.3 Cookie Management

You can disable cookies via your browser settings at any time.
If you disable essential cookies, some features may not function properly.


8. THIRD-PARTY SERVICE PROVIDERS

We use third parties solely to operate the Platform:

  • payment processors (e.g., Stripe, PayPal),

  • hosting and infrastructure providers,

  • analytics and security monitoring tools.

We do not sell or share personal data for advertising.


9. DATA SECURITY

We implement technical and organizational measures including:

  • encrypted data transmission (HTTPS / SSL),

  • limited internal access to personal data,

  • secure token and credential storage.

No system can guarantee absolute security, but we continuously monitor and improve protection measures.


10. INTERNATIONAL DATA TRANSFERS

Data may be stored or processed in other jurisdictions.
We apply GDPR-compliant safeguards (Standard Contractual Clauses).


11. CHILDREN’S PRIVACY

The Platform is not intended for individuals under 18.
We do not knowingly collect data from minors.


12. CHANGES TO THIS POLICY

We may update this Policy periodically.
The effective date at the top of the Policy will be updated when changes occur.

Continuing to use the Platform indicates acceptance of the updated Policy.


13. CONTACT INFORMATION

For privacy questions or data requests:

Email: [contact email]
Website: https://cleverthron.com

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